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问题分析与解决
查看:1454  发稿日期:2016/2/25 9:31:57


《领导者之剑——问题分析与解决》

——用理性的思考实现感性的梦想!
The Leader′s Edge -Problem Analysis and Solution
——Achievement of Perceptual Dream Through Rational Thinking


       课程英文名为《The Leader′s Edge》,又名《问题分析与解决》或《问题分析和决策制定》,是全球最大培训公司之一——美国ALAMO公司授权课程!据统计,"世界500强"企业中已有500多万经理人掌握了这一思维工具。身为企业领导或职业经理的您,是否渴望拥有全球通用的商务思维?

    The English name of the course is “The Leader’s Edge”, also called “Problem Analysis and Solution”, or “Problem Analysis and Decision Making”. It is the authorized course of ALAMO USA, one of the biggest Training Company in the world. According to statistic, over 5 million    managers in Global 500 have mastered this thinking tool. As an enterprise leader or professional manager, are you longing for the worldwide business thinking?


掌握这一思维工具将使您:

      学会国际通用的商务思维语言,强化您的核心思维技巧;

      帮您找出不良或最佳思维的真实原因,确立最优的解决方案;

      提高您和团队的快捷、有效的工作思路;

      减少您的思维困惑,提升您的思维魅力……

Mastering of this thinking tool will help you:

    Learn the universally applied business thinking language to strengthen your core thinking skills;
    Help you find the real reason for harmful or optimal thinking, and to establish the optimum solution;
    Enhance the teamwork’s mentality to an efficiency level;
    Reduce your thinking confusion to improve your thinking wit and charm.


欢迎您走进世界顶级思维能力训练--"领导者之剑"的课堂!

Welcome to the World’s Top thinking ability training course-The LADER”S EDGE

       对于每日如履薄冰的经理人而言,应该如何处理各种层出不穷的问题(尤其是突发性问题)?如何才能以最迅速、有效的方式做出正确的决策?

    For managers who have to tread carefully in daily work, how to deal with endlessly emerging questions (especially paroxysmal events)? How to make the proper decision in a fast and most effective way?

       本课程针对经理人不断面临的种种困扰提供了高效的解决方案,其提供的思维技巧能帮助经理人找出关键的问题并集中思考、解决这些问题。这套颇有价值的思维工具能帮你完成并强化问题分析、解决、计划和决策的基本质量。

    This course will provide highly efficient solutions for managers in facing continuous confusion, in which the thinking skills will help the managers find the key issue hence concentrating on resolving the problems. This valuable thinking tool package will help you complete and strengthen the basic quality in problem analyzing, resolving, planning, and decision-making.

      经理人可能经常要面临决策失误的压力和风险!一个决策有时会决定一个项目、一个部门乃至一个公司的生死命运。针对各领域和职能部门不断面临的种种困扰,"领导者之剑"课程能提供强有力的方法来帮助其更有效地处理这些问题。

    Managers might have to face pressure and risks from wrong decision mistakes. One decision might define the fate of a project, a department, or even a company. As for the endless perplexing from different areas and departments, Leaders’ Edge will provide powerful and effective methods in dealing with these issues.

课程两大收获:

授之以鱼:现场解决企业的真实经营问题

授之以渔:掌握系统问题分析与解决方法

Two Major Gains
“Offer the fish”: solve real management problem in site
“Teach fishing”: master systematic methods in problem analysis and solution

课程目标:

1、情景分析:弄清事实,把握关键,找到最有效的问题解决办法;通过培训,可以使学员掌握以下四套思维能力工具:

2、原因分析:推断原因,排除原因,花最小的代价找到最可能的原因;

3、决策制定:提高决策准确率和效率,使个人和集体决策更加透明和合理;

4、计划分析:掌控风险与进程,提高执行力,让工作在进展中持续改进。


Course Goals:

Through training, trainees will be able to master four thinking tools:

1. Scenario Analysis: Set the record straight, grasp the key, and find the most effective method in solving the problem.

2. Cause Analysis: Deduce the reasons, rule out the reasons, and find the most possible reason in least prices.

3. Decision Making: Improve the precision and efficiency in decision to achieve the clarity and rationality in individual and collective decisions.

4. Plan Analysis: Control the risks and process, enhance the power of execution, to make continuous improvement and progress.

适合对象:

1. 企业中、高层管理人员,高级专业人员;

2. 如果某企业的多位人士参加本课程并进行实际问题的讨论,则效果最佳。

Suitable for:

1. Enterprise middle/higher-level management, higher professionals.

2. Multiple personnel from one company engaging in practical issues during courses.

授课特色:

1、针对性:根据参训企业及学员特点,针对性的选择国内外真实案例;

2、真实性:现场使用行动学习法,系统解决企业真实问题;

3、系统性:内在逻辑性让你顿然开悟,课后运用倍感轻松。

Teaching Strength: 

1. Pertinence: Choosing real cases both domestic and abroad based on characteristics of trainees.

2. Authenticity: Using action learning during courses, resolve real problems systematically.

3. Systematization: Epiphany from inner logic, and easy application after the course.

课程课时:

       课程分为2天版、3天版。(2天课时重点学习基础性部分,3天课时+学习结构性分析)

       这是一学起来有点难,用起来特别简单的工具。所以我们建议大家选用3天时间来学习。如果时间预算紧张,建议把三天的课时强化在2天,比如2天2夜、2天1夜。

Course Section:

    This training course has two versions: two-day version and three-day version. (Two-day version focuses on basic acquisition; three-day version includes an extra learning structural analysis)

    It is a tool that seems hard to learn, but very easy to use. So I suggest the three-day version, or an intensified schedule (two days two nights, two days one night) on a tight time and budge.


课程大纲Course Outline

模块一、情景分析Module One: Scenario Analysis

核心:牛眼法——帮您从大角度、多层次的分析中发现关键的问题。

Key: “Bull’s eye” method—helps you find the key issue from macro angle and multiple layers

Step1. 你关注的关键问题是什么?What is the key issue that you observe?

Step2. 关注焦点可以区分、细化吗?Can the key issues be divided and elaborated? 

Step3. 在情境判断中排列解决问题的优先顺序是什么?What is the priority order of arranging problems in scenario judgment?

Step4. 您怎样选择适当的思维技巧并确定最佳的解决办法?How do you choose the proper thinking skill and decide the optimum solution?

Step5.案例示范讲解/个人案例练习/小组案例练习Case demonstration/individual case practice/group caser practice


模块二、原因分析Module Two: Cause Analysis

核心:比较法——帮您运用科学的比较法,用最短的时间和最低的成本找出最可能的原因与机会。

Key: Comparison—helps you find the most possible reason in shortest time and at least cost, using scientific comparative method.

Step1. 您所关注的问题与观察到的事实是什么?What is the issue and fact that you observe?

Step2. 比较的事实是什么?What is the fact that you make comparisons?

Step3. 如何辨别独特的差异与变化?How to distinguish the unique differences and changes?

Step4. 如何确定最佳的比较方法?How to confirm the best comparison method?

Step5. 如何辨识及检测可能的原因?How to distinguish and detect possible reasons?

Step6. 如何观察比较事实的每一个可靠原因?How to make observations and comparisons on every possible reason?

Step7. 选择最可能原因Choose the most possible reason;

Step8.案例示范讲解/个人案例练习/小组案例练习Case demonstration/individual case practice/group caser practice


模块三、决策制定 Module Three: Decision Making

核心:定标准——帮您快速做出决策,选择解决问题的最佳方案。

Key: Set the standards—helps you make quick and right decision and choose the optimum solution.

Step1. 您想决定什么?您决策的标准是什么?What is it that you want to decide upon? What are your standards of making a decision? 

Step2. 阐明决策目的 Elaborate your goals of decision-making.

Step3. 确定决策的标准,风险的评估、权衡 Ensure the standards of decision making and risk evaluation.

Step4. 预先审视潜在问题并予以处理 survey the latent problems in advance and then manage the problems. 

Step5. 与标准相比较,您的替代方案是什么?What is your alternative plan compared with standard plan?

Step6. 每一个替代方案中的潜在的问题与机会是什么? What is the potential problem and chance in every alternative plan?

Step7. 做出决策Male the deisicion.

Step8.案例示范讲解/个人案例练习/小组案例练习Case demonstration/individual case practice/group caser practice



模块四、计划分析:Module Four: Plan Analysis

核心:预防/应急、促进/利用——为您设计预防问题和捕捉事务运作机会的有效措施,实现持续改进。

Keys: Precautions/Contingency plan, enhancement/application—helps you design the precaution problems and seize the effective methods of operating business.

Step1. 希望的最终结果是什么?What is your desirable result?

Step2. 计划中使用的标准或关键步骤是什么?What is the standard and key steps in your plan?

Step3. 确定必要的任务、职责及时限。Ensure the necessary obligation, tasks and time frame. 

Step4. 辨别可能出现的潜在问题与机会。Distinguish the possible questions and chances.

Step5. 发生问题的原因是什么?What are the reasons of the problems?

Step6. 怎样预防问题与增加可能的机会?How to take precautions and increase the chance of possibilities?

Step7. 应急方案是什么?What is the emergency plan?

Step8. 您充分利用机会的打算是什么?What is your intention of making the utmost chances?

Step9. 何时启动应急方案?When to initiate the emergency plan?

Step10.案例示范讲解/个人案例练习/小组案例练习Case demonstration/individual case practice/group caser practice




1、 课程费用:培训费       元/天(6课时)(包含课程设计、培训实施。不含学员学习期间就餐、住宿和交通等生活费用,不包含课程辅导和复读。)
1. Course Fees: Training fee 18,000RMB per day (Six class period)- including the course design and training conductions, excluding the accommodations and traffic, course tutoring and course retaking.
2、 导师及其助理城市间交通和培训期间食宿由受训方提供。(就餐简约,没有特殊期待;导师请安排单人住宿。)
2. The trainee side will provide inter-city traffic and accommodations during courses for supervisor and secretary (Simple meal, no other special expectations; single occupancy for supervisor).

        经典的课程,优秀的导师,负责的公司,共同铸就您满意的培训结果!
                Classic Course, Excellent Supervisor, Responsible Company
                           Together create satisfying training result!

 
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